Returns and Refund
Unfortunately we can’t offer you a return or refund, only exchange.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your exchange, we require a receipt or proof of purchase.


Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
 
 
Penukaran
Kami hanya mengganti barang jika mereka cacat atau rusak. Jika Anda perlu menukar barang yang sama, kirim email di info@ranihatta.com.


Pengiriman
Anda akan bertanggung jawab untuk membayar biaya pengiriman Anda sendiri untuk pengembalian barang Anda. Biaya pengiriman tidak dapat dikembalikan. Jika Anda menerima pengembalian dana, biaya pengiriman kembali akan dipotong dari pengembalian dana Anda.

Waktu yang diperlukan produk Anda yang ditukar untuk mencapai tempat Anda mungkin berbeda, tergantung pada tempat anda tinggal.